Believe me. Dealing with them is an absolute nightmare. Please consider their lack of a public review procedure to be the biggest possible red flag if you’re considering using them.
I disagree with your evaluation. They, in my opinion, go above and beyond to ensure that the customer has a positive experience from beginning to end. What, are you one of their rivals? Regarding the public review, you omitted to provide any details or instances of their wrongdoing.
In my new build last year, I actually had a pretty nice experience with them. I adore my cabinets, and the price was really reasonable. My order was missing a piece, and they replaced it without asking any questions. They assisted in creating a design that I absolutely adored, and the entire process made me feel supported. I apologize for your negative experience, but when things don’t go as planned, these kinds of projects can be really stressful.
@Reafe The only other person I’ve heard of who hasn’t had an absolute nightmare while using them is you!
@Kristen Are you in Ontario? It’s a totally different team out there
@Reafe Nope am in BC!