Manager messed up everyone's schedule the day before his vacation

General
1

Just need to vent.

Our manager is in charge of the schedules and uses an app for it. Right before his vacation, he messed up by scheduling someone who couldn’t work for breakfast. When he realized, he switched the shift last minute to someone else without even telling them. So no one showed up, and we had to shut down breakfast, wasting a whole buffet and losing about $1500. The staff member who got blamed for it was told off by the manager, but they swear they didn’t have that shift when they checked last week. Turns out, the manager did change the schedule last minute and didn’t notify them.

Then the same thing happened the next night for dinner service. We barely got through with just two people. The manager thinks he doesn’t need to tell people about these changes if he does it two hours before. It’s ridiculous.

2

Happened to me before too, and it sucks. At least most apps send out alerts when the shift changes.

They used to change it on paper schedules without telling anyone.

Anyway, your manager is just terrible.

3

Yeah, this app sends out alerts unless you disable them, and he intentionally turned them off so no one would notice.

4

That’s seriously messed up. What app are you using?

5

The app itself is fine; it’s called Deputy. Notifications are usually on by default, but the manager just turned them off to cover up his mistake.

6

This is actual gaslighting. I feel bad for your team.

7

If the app lets managers make changes without notifying employees, maybe it’s not as good as it seems.

8

Last time this happened in my kitchen, it was because the manager was into coke. He’d be up all night and mess with the schedule so he’d have the day off and someone else would be opening at 7am. Glad we called him out on it in the end.

9

“I haven’t touched coke for two weeks!” They always say that when you call them out. Every single time.

10

No way! Changing shifts without telling people just a couple of hours before? Some people need over an hour just to get ready and commute. Plus, we’re not sitting around checking our work schedule all day! I had a manager do this once; changed my shift last minute without telling me, and then tried to write me up for a no-show while I was getting a colonoscopy. Unbelievable.

11

Yeah, it’s ridiculous. If they don’t need to plan, why should we?

12

Bet his name is Chris. Classic Chris move.

Wherever you are, Chris, eat dirt.

13

I’d call him out to his face. “Hey, this shift wasn’t there for weeks. You changed it yesterday. Maybe YOU should do better if you want to keep staff around.”

But yeah, I live somewhere where I wouldn’t get fired for saying that.

14

He’ll be hearing about it as soon as he’s back from vacation.

15

Honestly, he’s already lied and cost the restaurant money and labor. Go to his boss and get him out of there.

16

I have a manager who does the same thing. We get our schedules on the app on Wednesdays, acknowledge them, then get calls while we’re in the middle of something like “Why aren’t you at work?” They add shifts last minute without warning and expect us to just know.

Some of us started taking screenshots because he tried firing people over this. We took it up with corporate, and now he can’t get away with it.

17

Sounds like your corporate’s just covering for him. “Oh no, we got caught! But he’s still there?" Seems strange to let him stay when it’s costing the company.

18

I heard he’s on his way out. They’ve lost too many good customers because of him.

19

Does this guy have any idea what he’s doing? I don’t know how he even got this job.

20

Got fired once over a no-show because they changed my shift after they’d already printed the schedule. Nobody told me, and they expected me to just figure it out somehow.